Abstract
Background: Users of hospital information system (HIS) use these systems durÂÂing working day and know its problems better than othÂÂers know. Studying their views is very important and can be espeÂÂcially effective in the development of the inÂÂformation system. The aim of this study was to investigate the users' views toÂÂwards the qualÂÂity of hospital information system in the training hospitals of MashÂÂhad University of medical sciences.
Methods: The current study was an applied research in Training HosÂÂpitals of MashÂÂhad (East of Iran), which was conducted with deÂÂscriptive cross-sectional method. A four-section questionnaire was deÂÂsigned for data collection consisting of: characteristics of informaÂÂtion quality, reasons of low quality of information, accessiÂÂbility of inforÂÂmation and decision support. Validity and reliability were tested and SPSS was used for data analysis.ÂÂ
Results: 62.8% of users explained that one of reasons of low qualÂÂity information was a problem related to obtaining information. 47.7% of them were unsatisfied with hospital information system abilÂÂity for decision-making support. In general, 53.2% of users were slightly satisfied with the overall quality information of the sysÂÂtem.
Conclusion: There are some problems concerning information qualÂÂity of HIS in Mashhad training hospitals. These problems inÂÂclude inappropriate information qualÂÂity of the system and incomÂÂpatibility with user needs which leads to deÂÂcreased satisfaction of usÂÂers towards the system.